FAQ
Q1. Can I have a sample order for solar products?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production needs 1-2 weeks for order quantity more than one container
Q3: Are you a factory or a trading company?
A: We are the factory with high production capacity and product range of solar products in China.
Q4:Q:How to choose the system Voltage 12V /24V ?
A: We could design the system for you .Usually 12V system for 15W-40W LED lamp , 24V system for 50-150W LED lamp .
Q5: How do you ship the goods and how long does it take to arrive?
A: Sample shipped by DHL, UPS, FedEx ,TNT etc. It usually takes 3-5 days to arrive. Airline and sea shipping also optional .
Q6: What is your Warranty Policy?
A: We offer 3 to 5 years warranty for the entire system and replace with new ones for free in case of quality problems.